We will deliver it carefully using packing materials. Please send me an explanation of the initial failure and a picture that can be confirmed the initial failure. International Buyers - Please Note. These charges are the buyers responsibility. We do not mark merchandise values below value or mark items as gifts - US and International government regulations prohibit such behavior. Thank you for visiting my product page. This item is in the category "Toys & Hobbies\Model Railroads & Trains\Railroads & Trains\Locomotives". The seller is "tmk_japan_store" and is located in this country: JP. This item can be shipped worldwide.